Rarely does anyone guess the correct answer to the question "What is the biggest employee problem small business owners face?" Would you say salary issues, or keeping them off social media or their cell phones all day? You would be wrong
Today's Palm Beach County small business owners have a hard time finding enough qualified workers for their open positions. While you may know plenty of unemployed or under-employed people the problem is that many workers have been out of the work force for so long - or in the same job for so long - that their skills have atrophied.
But once a new employee is hired, the on-boarding process can spell success or failure of the new hire. As stated by SCORE mentor guest and HR guru Jim Peterson, a small business owner would be well served by explaining exactly "how we get things done around here". The culture of a small business is very personal to the owner - make sure the applicant understands the culture and the role they will play in that culture.
Another hint provided by this program's guests is a killer question that an employer should ask at the end of an interview, "What difficult question haven't I asked you?" Further, a small business owner must understand that employees are not their friends. They cannot fall victim to getting involved in an employee's personal life or sharing stories of their own personal life.
FEATURED IN THIS EPISODE
Jim Peterson been a member of Palm Beach SCORE since 2006 and has held several officer positions, including Chapter Chair. In that time, he has provided advice to over 200 entrepreneurs. Professionally, his last position was VP of Human Resources for FPL. Now he has his own consulting company and a background in finance and accounting. Jim has served as president of his homeowners’ association and chairman of the North Palm Beach Pension Board, and volunteers with the American Heart Association.
Palm Beach SCORE
Palm Beach SCORE is a non-profit who's mission is helping local small businesses, startups and entrepreneurs grow and thrive by offering mentoring, workshops, business consulting and counseling services, networking opportunities, events and partnerships within the Palm Beach / South Florida business corridor.
SCORE-ing Your Business' host Penny Pompei serves as Chapter Chair for our local Palm Beach SCORE Chapter #224, located in beautiful downtown West Palm Beach.